top of page
Ritter Capitals Logo

MENU

Privacy Policy

TERMS OF USE Last updated: 01-03-2025

Scope of Service

This Privacy Policy lays down the policies and guidelines governing the protection of your Personal Information (as defined below) including Sensitive Personal Data collected, processed, and stored by Ritter Capitals (“Ritter Capitals” or “US” or “Our”) for providing effective products and services to our users (“User” or “You” or “Your”).
 

This Privacy Policy is effective from 01/01/2025 and supersedes all existing Privacy policies.

Personal Information

Personal Information means any information that may identify an individual, such as a full name, email address, mobile number, etc. Non-personal information means any information that does not identify an Individual.

Sensitive Personal Data

Sensitive Personal data refers to the information of a person that is more sensitive including but not limited to passwords, financial information such as bank account, credit card, debit card or other payment details, physical, physiological, and mental health condition, sexual orientation, Aadhaar details, medical records and history and biometric information (including but not limited to Fingerprints, Eye retina, and irises, Voice patterns, Facial patterns, Hand measurement, DNA). The personal data that is freely available to us or accessible in the public domain or information furnished under the Right to Information Act, 2005 or any other law for the time being in force or information furnished under the directives of regulatory/statutory body shall not be regarded as Sensitive Personal Data.

Our Commitment

We are committed to protecting the privacy of personal information shared by you either online or offline and/or any personal information that may be collected by us, affiliated entities, subsidiaries, our representatives or agents/agencies, or our server from the User’s browser. Collection of Personal Information: The personal information about your identity and demographics shall be collected by us to enable us to provide better services to you.

Usage of your Personal Information

Any of the information we collect from you may be used in one of the following ways:
 

  1. To personalize your experience – Your information helps us to respond to your individual needs in a better way.

  2. To verify your identity as per applicable laws

  3. To improve your experience with our website – We continually strive to improve our website offerings based on the information and feedback we receive from you.

  4. To improve customer service – Your information helps us to respond to your service requests and support needs more effectively.

  5. To process your transactions easily.

  6. To administer a contest, promotion, survey, or other site feature – We shall reach out to you when we are conducting any contests or surveys. You may opt-out if you do not wish to be included.

  7. To send periodic emails, SMSs & WhatsApp messages – The email address or mobile number that you provide may be used to send you information, respond to inquiries, and/or other requests or questions.

  8. To keep you informed about our new products or services you unsubscribe to our emails.

  9. To carry out research and analysis to study customer use and experience on an anonymous or personalized basis.

  10. Other usages that you may consent to include WhatsApp for Business.

Protection of Personal Information

We implement a variety of security measures to protect your personal information from unauthorized access or disclosure. Further, our employees who have limited access to your personal information are bound by Non-Disclosure and Confidentiality Policies. You will appreciate the fact that no method of transmission, whether in physical form or over the internet, or method of electronic storage is 100% secure and may be subjected to unintentional risks, due to reasons beyond our control.

Disclosure of Personal Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties comply with applicable laws and agree to keep this information confidential.

  1. Your Personal Information may be transferred to outside parties under the following circumstances: We may share the personal information with other Group Companies or other trusted entities or agents or representatives who act on our behalf to call and communicate with you about product offerings through Telephone/Mobile/SMS/Email/WhatsApp.

  2. We may share personal information with the statutory and/or regulatory authorities, and government institutions where required for compliance with legal requirements.

  3. We may use personal information to respond to court orders or legal processes to establish or exercise our legal rights or defend against legal claims.

  4. We may share personal information to investigate, prevent, or take action against any illegal activities, suspected fraud, or as otherwise required by law.

  5. We may share personal information to protect or enforce our rights and claims. Retention of Personal Information: We will retain your Personal information for as long as necessary to provide you with the services, or to comply with our statutory/regulatory obligations, resolve disputes, defend the claims, and enforce our policies.

This Privacy Policy shall be amended from time to time to comply with our business requirements and applicable laws. The amendments made to this Privacy Policy shall be updated on this website. You may visit this website to view the policy changes. These changes are effective immediately after they are posted on our website. Please regularly check this Privacy Policy to ensure you know the latest updates.

Contact us

In case you may want to share your concern, we welcome you to easily reach out to us through multiple contact options displayed on our website https://www.rittercapitals.com

bottom of page